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"Only the finest… the rich taste of New Orleans!”
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| Frequently Asked Questions |
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| 1. |
When are the cookies and pralines prepared?
Our cookies are baked and pralines candies handmade when we receive your order. They are always made fresh! |
| 2. |
How long does it take to receive orders?
Please allow one day for processing and then orders are shipped via Fed Ex. Depending upon your location in the country, Fed Ex ground takes 2-5 days. Please see shipping page.
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| 3. |
Is there a storefront or retail location?
Currently, no. Our products are only available online at the moment.
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| 4. |
What is the shelf life of your cookies or how long will they remain fresh?
Our cookies are individually packaged and the flavor is at its best if consumed within 10 days.
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| 5. |
What is the shelf life for the pralines?
It is approximately 3 weeks. However, best if consumed within 10-12 days.
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| 6. |
Where did the fantastic props and antique pieces seen on the web site’s pages come from?
They were generously offered by Patina Bleu Antiques of Dallas, Texas. Patina Bleu has the most amazing selection of accents, props, furniture, lighting, and etc. They are also responsible for set layout. They do custom interiors, designs, and retail. They offer the best of the best in Louisiana, contemporary, and European flair. They have been featured and received rave reviews in books, magazines, and newspapers.
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| 7. |
What is the best way to store cookies and pralines?
Store with wrappers sealed in container. If packages are opened, fold packaging, replace in container and try to keep as airtight as possible.
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| 8. |
Does Chez Sha’s charge sales tax?
Yes, for Texas residents, there is an 8.25% sales tax added to each order. |
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